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Ensuring our team have enough specialist knowledge to deliver a high-quality service.

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Neil Jones | Managing Director

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Awarded the BCS Foundation Certificate in Information Security Management Principles

Detective Superintendent Neil Jones brings over 17 years of Policing experience to the Cyber Resilience Centre. As a Senior Investigating Officer (SIO) and Nationally Accredited Kidnap & Extortion Manager, he has first-hand experience of supporting business victims of Cybercrime.

As the Senior Responsible Officer (SRO) for Cybercrime for the North West,  Neil maintains close links with Greater Manchester Police (GMP), the North West Regional Organised Crime Unit (NWROCU) and local forces to provide accessible, consistent government-backed advice, training and support to organisations of all sizes.

Neil’s experience has seen him work across a diverse range of police roles, including Local Policing, Cyber & Economic Crime, Serious & Organised Crime, Criminal Investigations and Public Protection.

In 2014 Neil graduated from Warwick Business School with a Master of Science (MSc) in Leadership & Management. 

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Katie Gallagher | Managing Director

Katie Gallagher is the Managing Director of Manchester Digital, the largest trade body for technology and digital businesses in the North.

Under Katie's leadership, Manchester Digital has made a significant impact on the success of the tech and digital industry in the region, taking a lead on the development of innovative talent and skills projects and currently working to improve the regions' cybersecurity capacity through the Digital Security Centre.

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Shaun Fensom | Digital Infrastructure Strategist 

Shaun Fensom has over 25 years’ experience in computing and the internet. Shaun co-founded Poptel, the pioneering on-line services provider that became one of the UK’s first ISPs and also launched the .coop top level internet domain in the first round of new TLDs in 2001.


Shaun combines that experience with specialist expertise in the development of digital and on-line business sector for economic and social progress, business case and implementation of digital infrastructure including “next generation” broadband and innovation using community and mutual ownership in digital sector and infrastructure businesses.